Automated
Recall & Monitoring

Simplify, automate and streamline your long term condition (LTC) and drug monitoring processes. Save admin & clinical time. Improve patient engagement.

LTC Recall
12p

Per patient, per year

  • Automated searches & invites
  • Communication costs included
  • Automated clinical coding
Drug Monitoring
12p

Per patient, per year

  • DMARDs, DOACs & more
  • Central dashboard & visibility
  • Automated patient invitations
MedLink Recall Cycle

LTC Recall

MedLink runs searches and invites. Patients complete their review. Your practice manages responses.

  • Automated searches based on QOF business rules
  • NHS App, email, SMS and automated voice calls included
  • One time setup process
  • Coded automatically to the clinical record
Learn more →
MedLink Monitoring

Drug Monitoring

Replaces manual diaries, spreadsheets and invites with a single automated system that ensures nothing is missed.

  • Drugs eg DMARDs, DOACs, ACEi
  • Conditions eg thyroid, coeliac
  • Diary management eg PSA, DEXA
  • Central dashboard with full visibility
  • Most episodes completed automatically
  • NHS App, email, SMS and automated voice calls included
Learn more →
MedLink Online Reviews

Online Reviews

Structured questionnaires that are engaging and meaningful. Personalised to each patient's full needs.

  • Engaging with images, videos and infographics
  • Personalised multimorbidity reviews
  • No download, login or password required
  • Customisable branding and signposting
Learn more →
MedLink Responses & Workflow

Responses & Workflow

Patient responses are reviewed by clinicians, entered into the record, and follow-up can be arranged if required.

  • Add all codes to the record with a single click
  • Follow-up NHS App, email and SMS messages included
  • Bespoke self-book appointment links

Built for General Practice

By GPs for GPs

  • Reduce admin burden
  • No more searches or campaigns
  • Reduce costs – no additional communication costs
  • Fewer calls to reception
£

Cost-Effective

  • Release clinical capacity
  • Generate revenue
  • Discounts for bulk contracts
  • Make every contact count

Enjoyed by Patients

  • Excellent patient feedback
  • Works across all age groups
  • Supports QOF and Enhanced Services requirements
  • High engagement rates
EMIS Web
2 month free trial available
Vision
Available now
SystmOne
Integration coming soon

Security & Compliance

  • Cyber Essentials Plus
  • DSP Toolkit – exceeding expectations
  • NHS Digital accredited supplier
  • G-Cloud 14 Framework (CCS)
  • ICO registered

Trusted across the UK

MedLink Practices across the UK
Patient Feedback
★★★★★
"The app was really helpful and I found it very informative and a useful thing to do. It was the right balance of questions and information and not too long."
Patient
★★★★★
"This is a brilliant system. While I understand the need for regular check ups this takes away pressure of appointments for both surgery and patient."
Patient
★★★★★
"Unlike some e-consultation systems this was clear and easy to use and I actually preferred it to the annual reviews I have had in the past."
Patient
★★★★★
"I think it's great. It only took a few minutes to complete. Felt happy I could still request a face to face review if I felt I needed it. Saves me and you time."
Patient
★★★★★
"Fabulous idea. Easy to follow questions, cover all bases. Highly recommended."
Patient
★★★★★
"This feels very simple and empowering."
Patient
Staff Feedback
★★★★★
"I was proved wrong! Instead it was informative, conveyed a sense of care, & was educational; I completed the questions in an increasingly incredulous state! I am so impressed with what you have created."
Sue Hazell, Practice Nurse Manager, Broadshires Health Centre, Oxfordshire
★★★★★
"Our patients have engaged well with MedLink. We have captured patients who have not been to the practice for a LTC review for 5 years+, it is fantastic as an educational resource."
Wendy Calder, Practice Manager, Montrose, Angus, Scotland
★★★★★
"MedLink has allowed the practice to process easy gain QoF points and data early in the year to allow a more targeted approach to those that need it. It's a low impact workload intervention for this large gain."
GP Partner
★★★★★
"I just wanted to say how impressed I am with your documentation on how to set this up etc and how most of the bulk work is done for us already. Very thorough and user friendly!"
Priya Devi, IT Manager, Chipping Norton Health Centre
★★★★★
"MedLink has significantly increased our access to patients that would not normally attend the surgery for routine reviews such as asthma."
Leanda Rankin, Lead Nurse, Eynsham Medical Group
★★★★★
"MedLink has transformed the way we interact with patients. It saves time for both the clinician and the patient without losing any of the quality in the care we give."
Practice Nurse

Meet the Team

Dr Mark Widgery

Dr Mark Widgery

Co-founder & Director

Mark oversees development of the MedLink platform. He studied Medicine at St John's College, Oxford and was Clinical Lead for Deer Park Medical Centre in Witney for 5 years. Mark leads our admin team.

Dr Lorenz Kemper

Dr Lorenz Kemper

Co-founder & Director

Lorenz trained as a GP in the Oxford deanery, where he now trains up GPs as a partner at Eynsham Medical Group. His EMIS Web skills have helped him understand how IT can impact quality of care. Lorenz leads our clinical team.

Graham Widgery

Graham Widgery

Chief Technology Officer & Director

Graham manages the online presence and technical side of MedLink Solutions. With a background in IT & Web Design, Graham brings expertise from the aviation industry. Graham leads our tech team.

Sarah Warren

Sarah Warren

Support Team Lead

Sarah has over 20 years' experience in primary care and combines deep technical expertise with a practical understanding of GP contracts, EMIS Web, and SNOMED coding.

Caroline Jones

Caroline Jones

Support Team

Caroline started her working life in nursing and returned to the NHS as a Manager in General Practice in Oxfordshire. Her twenty years of experience gives her a good understanding of the pressures on General Practice.

Get In Touch

MedLink Solutions Ltd
Company number 11897002
Registered address:
4th Floor Radius House, 51 Clarendon Road,
Watford, Hertfordshire, England, WD17 1HP
Email Us